Privacy Policy

Effective July 31, 2026 · Last updated September 17, 2026

Freedom Exit Team, a d/b/a of JTE Consulting (“Freedom Exit Team,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit freedomexitteam.com (the “Site”) or contact us to inquire about our services. Please read this policy carefully. By using our Site, you consent to the practices described here.

Information we collect

Information you provide

When you submit a consultation request, contact form, or otherwise reach out to us, we may collect:

  • Your name, email address, and phone number
  • Your state and information about your timeshare (developer, estimated balance owed, general situation)
  • Any message or details you choose to include in your submission
  • SMS/text message opt-in consent, if provided, along with the consent language version, timestamp, and IP address

Information collected automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device type and screen resolution
  • Attribution data such as UTM parameters and ad click identifiers

How we use your information

  • Respond to your consultation requests and answer your questions
  • Review your timeshare situation and explain available exit options
  • Contact you by phone, email, or text message regarding your inquiry, as you consented on the form
  • Send appointment reminders and case status updates
  • Improve our website and services based on usage patterns
  • Comply with legal obligations and protect our legal rights

SMS & text message communications

If you provide your phone number and opt in to SMS communications, we may send you text messages related to your consultation, case status, appointment confirmations, or follow-up communications. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message, or by contacting us directly. Reply HELP to any message for help. Carriers are not liable for delayed or undelivered messages. See our SMS Terms & Conditions for full details.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information may be shared with service subcontractors who support our operations (such as CRM or communication platforms), solely for the purpose of delivering our services. See “Sharing of your information” below.

Cookies & tracking technologies

Our Site may use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support advertising measurement. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of the Site may not function properly without cookies.

We may use third-party analytics tools (such as Google Analytics) and advertising platforms (such as Google Ads and Meta) that place their own cookies to help us understand how visitors use our Site and to measure the effectiveness of our advertising. These services have their own privacy policies governing their use of this data.

Sharing of your information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers. We may share information with trusted vendors who help us operate our business (for example, hosting, CRM platforms, and communication providers), under confidentiality obligations.
  • Professionals working on your case. Where you engage us, we share what is needed with the professionals working on your file.
  • Legal requirements. We may disclose information when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Freedom Exit Team, our clients, or others.
  • Business transfers. If Freedom Exit Team is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

California privacy rights (CCPA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act, including the right to:

  • Know what personal information we collect, use, disclose, or sell
  • Request deletion of your personal information (subject to certain exceptions)
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@freedomexitteam.com or (714) 209-0509.

Children’s privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Links to third-party sites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Retention & your choices

We retain inquiry and consent records for as long as needed to serve you, document your communication preferences, and meet our legal obligations. You can opt out of calls and texts at any time (reply STOP). To request access to or deletion of your data, contact support@freedomexitteam.com.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

Contact us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Freedom Exit Team, a d/b/a of JTE Consulting
550 N Parkcenter Dr #202
Santa Ana, CA 92705
United States
(714) 209-0509
support@freedomexitteam.com